Let’s face it: the world is undergoing rapid digitization, and financial businesses are at the forefront of it all. Numerous transactions are now conducted through mobile banking tools, compelling financial organizations to embrace digital financial infrastructure to gain a competitive edge.
According to McKinsey, “Success means much faster credit decisions, with [accountholders] getting cash up to 80 percent sooner; lower costs, with 30 to 50 percent less time spent on decision making; and better-quality risk decisions, which will translate into greater profitability down the road.” Seamless and automated processes play a pivotal role in enhancing lending operations. Here are five ways in which digital lending contributes to overall business improvement:
Efficiency skyrockets when loan origination, risk assessment (underwriting), and loan management systems seamlessly operate together. With an end-to-end lending platform, the previously fragmented and partially manual processes evolve into a unified procedure. From automated loan origination and credit risk decision-making to compliance and, ultimately, disbursement, the lending process becomes fully streamlined.
Time is universally recognized as money, and accelerating processes translates to significant cost savings (potentially reducing expenses by 30 to 50 percent). Furthermore, expedited procedures empower lenders to expand their portfolios. Leveraging smart risk assessment through AI/ML, open banking, and digital footprint profiling enhances risk mitigation and unveils hidden opportunities.
Capco reports that personalized experiences in financial services are crucial for 72% of surveyed consumers. This preference extends across generations, with millennials (79%), Generation Z (75%), Generation X (74%), and baby boomers (58%) all desiring tailored services. End-to-end lending places the borrower’s experience at the forefront. Through full-cycle loan management, lenders can curate specialized lending products that precisely align with individual borrower needs.
An end-to-end lending platform empowers lenders to oversee the complete application journey and lending cycle through a clear dashboard. This includes generating reports, monitoring disbursements, and obtaining real-time insights. The availability of both an overarching view and the ability to zoom in on specific aspects of an individual’s loan cycle simplifies tracking. Additionally, employing clear visualizations and infographics streamlines comprehension of this intricate process.
Cloud-based end-to-end lending platforms introduce an added layer of security. Lenders can access sensitive information through secure portals, control user access, and communicate securely through the cloud-based system. Moreover, robust built-in risk assessment further mitigates risks and bolsters the reliability of repayment from applicants, reducing the potential for fraudulent activities.